Automation
Running an eCommerce business without automation is no walk in the park. There are many aspects to this type of operation that can be frustrating without streamlined processes.
At Dropsys, we have developed our own 90% automated software which serves as the perfect solution. Besides ensuring that everything can be actioned and managed from a singular access point, we also streamline time-consuming processes, which after all, is a key reason many choose to start DropShipping businesses in the first place.
Product Selection
Orders
Processing orders isn’t always a smooth process for DropShipping store owners. Initial payments must be taken for the sale to be made and orders then need to be placed with manufacturers/suppliers before the customer’s order can be fulfilled. Dropsys’ 90% automated software not only makes this whole process much more timely for store owners, but it simplifies it by having a single central access point for managing and tracking each stage.
Tracking
Once an order is made, that order must then be relayed to the product manufacturer and fulfilment centre, who will in turn ship the purchased item to the customer’s chosen location. Throughout this whole process, the product must be tracked to give updates to both the store owner and the customer, ensuring delivery times are honoured. Our 90% automation software ensures that any orders made are managed from a central access point, allowing you to update orders with tracking information, and giving your customers peace of mind.
Returns
No store owner enjoys dealing with returns, but it is an aspect of eCommerce all store owners must deal with at some point. The average return rate for most eCommerce stores is around 30%, but our return rate is significantly lower than this at 5%-15%. One contributing factor is the quality of our products, but another is the quality of service. Our automation software provides a central access point, making managing the whole process for store owners manageable and efficient, with clear consistent communication between everyone in the value chain.
Replacements
Sometimes a customer may discover an issue with a product upon arrival. Having a single central access point for all stages of the fulfilment/shipping process not only makes tracking orders easier, but allows store owners to trace the steps of that order and isolate the possible cause of the issue. If a replacement must be sent, Dropsys’ 90% automated software will have the entire process already mapped out, allowing follow-up orders to be carried out seamlessly.